![]() ![]() After the uninstallation process, your Razer mouse driver will automatically reinstall. ![]() Perform a clean reinstall of Razer Synapse if the issue persists. Do this process twice.-Turn on your computer for the third time, and let it load.-You should get this message: Preparing Automatic Repair. ![]() Locate the Razer Synapse Icon, then right-click and select “Exit All Apps”. As soon as you see the Windows logo with the spinning dots, press and hold the power button until your computer turns off. Reset your Razer mouse's Surface Calibration in Razer Synapse 2.0 or Razer Synapse 3 if your mouse supports surface calibration.Ĭheck if another application is causing the issue. ![]() Test the mouse with a different system without Synapse. Use a can of compressed air to gently blow away dirt under the affected buttons. Keep your wireless mice plugged in directly to a PC and not a USB hub with a clear line of sight from the mouse to the dongle. Note: Check if your device is working properly or if the issue has been resolved for every step taken.Ĭheck your wired mouse is plugged in directly to a PC's USB ports and not the USB hub. Hardware-related issues such as stuck debris and dirty sensors or switches. The following factors can cause mouse issues: Once you’re inside the classic Control Panel interface, use the search function in the top-right corner to search for ‘mouse’. Once you’re inside the Run window, type control inside the text box and press Enter to open up the classic Control Panel interface. Mouse not recognized or detected by the system Press Windows key + R to open up a Run dialog box. This is a step-by-step guide on how to troubleshoot and fix DPI, mouse button, and other issues such as: ![]()
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